Credit / Loan Officer at Victory Empowerment Center Microfinance

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Credit / Loan Officer at Victory Empowerment Center Microfinance

Victory Empowerment Centre is a micro-finance Non-Governmental Organization (NGO) with a prime objective of improving the living of poor women through innovative and flexible microfinance services.

Job Summary

We are looking for a Loan Officer to evaluate, authorize approval or deny loan applications for people or for businesses.
You will act as a liaison between customers and our financial institution and you will help qualified applicants acquire loans in a timely manner.

Responsibilities

Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
Οperate in compliance with laws and regulations and adhere to lending compliance guidelines.
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services

Requirements